Terms of Service

These Terms of Service (“Terms”) govern your use of the website poke.menu, operated by Poke Factory Ltd, Co. (“Poke Factory,” “we,” “us,” or “our”). By using this website you agree to these Terms. If you do not agree, please do not use the website.

About This Website

This website provides information about our restaurant — our menu, hours, location, and contact details — and links to third-party platforms where you can place an order. We do not process orders or payments on this website.

Menu, Pricing, and Availability

We work to keep menu items, descriptions, and prices accurate, but they may change without notice. Prices shown on third-party ordering and delivery platforms may differ from our in-store prices. Item availability depends on daily preparation and supply, and some items may sell out or be seasonal.

Food Allergies and Dietary Information

Please tell us about any food allergy before ordering. Our kitchen prepares dishes containing fish, shellfish, soy, wheat, sesame, eggs, tree nuts, peanuts, and dairy in a shared space. We cannot guarantee that any item is free from a specific allergen, and we cannot guarantee the absence of cross-contact. Nutritional and ingredient information provided on this website is an estimate for general guidance only.

Consuming raw or undercooked fish, shellfish, eggs, or meat may increase your risk of foodborne illness, particularly if you have certain medical conditions.

Orders Placed Through Third Parties

Online ordering is handled by Toast, Inc. at order.toasttab.com. Delivery orders may be handled by DoorDash, Uber Eats, or Grubhub. Those services have their own terms, privacy policies, pricing, fees, and refund rules. When you place an order through one of them, your agreement for that transaction is with that platform and with us as the restaurant, subject to their terms.

Intellectual Property

The content on this website — including text, photographs, graphics, the Poke Factory name, and our logo — is owned by Poke Factory Ltd, Co. or used with permission, and is protected by copyright and trademark law. You may view and print pages for your personal, non-commercial use. You may not copy, republish, or use our content for commercial purposes without our written permission.

Acceptable Use

You agree not to use this website to break any law, to attempt to gain unauthorized access to our systems, to interfere with the website’s operation, or to collect information about other visitors.

Links to Other Websites

This website contains links to websites we do not control. We provide those links for convenience and are not responsible for their content, accuracy, or practices.

Disclaimer

This website is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the fullest extent permitted by law, Poke Factory Ltd, Co. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of this website. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for personal injury caused by our negligence.

Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to its conflict-of-law rules. Any dispute relating to this website will be brought in the state or federal courts located in Fulton County, Georgia.

Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page shows when they were last revised. Continued use of the website after a change means you accept the revised Terms.